1. When you place an order you’ll receive a receipt from our domain.

  • Be sure to check your Bulk Mail folder.


2. If you ordered a diploma proof or transcript template you’ll receive it in your email within 2 business days.

  • Orders are processed first in / first out — to be fair to all our clients.
  • Make sure to review closely and email the designer back with approval or comments.


3. On the day when your product is shipped, we’ll tell you the DHL tracking number via email or WhatsApp.

  • If you ordered a Final Email Scan it will be sent via a separate email.




Since designing and printing normally only takes a day or two and changes hourly,
we do not provide additional interim schedule details.



We appreciate your patience.